Shipping policy

Thank you for shopping with us! We aim to provide a smooth and efficient shipping experience for our customers. Please review our shipping policy below for detailed information.

1. Shipping Destinations

We currently ship to all 50 states within the United States, including Alaska and Hawaii. Unfortunately, we do not ship to U.S. territories or military addresses at this time.

2. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days

Please note: Delivery times are estimates and may vary based on your location, weather conditions, and other factors.

3. Shipping Costs

Shipping costs are calculated based on the weight, dimensions of your order, and your shipping location. You will be able to view the shipping charges at checkout before finalizing your purchase.

4. Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the carrier’s website or through our order tracking page.

6. Delivery Issues

If you experience any issues with your delivery, please contact our customer service team at [insert contact information]. We will work to resolve any issues as quickly as possible.

Please Note:

  • We are not responsible for delays caused by the carrier or incorrect delivery addresses provided by the customer.
  • We are not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier.

7. Returns and Exchanges

For information on returns and exchanges, please refer to our [Returns & Exchanges Policy].

8. Customer Service

If you have any questions or need assistance regarding shipping, please contact our customer service team:

  • Email: royalmermaid.pressonnails@gmail.com

Thank you for choosing us for your shopping needs. We appreciate your business and are here to help if you need us.